About Us

Thai Nguyen Trading Company Limited (THNG) was established under business registration certificate with license No.0309513511, issued by the Department of Planning And Investment in Ho Chi Minh City. technology With the goal to be a company specializing in providing full-pack service of information technology (IT) so as to become a company in trading, developing IT with high trustworthiness and the top of choices in Vietnam.

Contact Us

Address: Floor 1, Rosana Tower, No. 60 Nguyen Dinh Chieu Street, Da Kao Ward, District 1, Ho Chi Minh City, Viet Nam

Hotline: 028-62607974
Email: pro_co@thng.com.vn
Website: www.thng.com.vn

THAI NGUYEN TRADING COMPANY LIMITED

Always Beside You

Mission

Our mission is to develop our service to meet and exceed customer expectations. We contribute to your company’s success by providing timely, high-quality, and professional IT support. Our service is to provide specialized expertise and support to organizations in managing your technology infrastructure.

We achieve this through:

Providing strategic guidance and consultation on technology investments and helping organizations stay ahead of emerging trends and challenges in the industry.
Offering a variety of integrated technology to help companies improve their operational efficiency, reduce costs, and stay competitive in the rapidly evolving digital marketplace.
Delivering a proactive, knowledgeable, and reliable service and IT systems such as software development, network administration, cybersecurity, and cloud computing, equipment systems for office running business.
Supporting and developing our staff to ensure we deliver an excellent quality service.
Working with stakeholders to understand the needs of our customers.
Continually developing and improving our services and processes.
Taking positive action to maintain a high level of customer satisfaction.

Vision

We will be the single point of contact for IT-related advice and support and be recognized as an excellent service provider by our customer.

Our Team Values

Our core values form part of our team culture and have been incorporated into our day-to-day approach to service delivery. We pride ourselves on offering a high-quality, friendly, knowledgeable, and professional service.

Quality Service & Performance

Customer satisfaction is central to quality and performance, and we encourage customer feedback and take action on many of the suggestions we receive. We are committed to service excellence and work to deliver a professional, proactive service with every customer contact. Our people are experts in their field and are encouraged to continually update their skills to ensure we are constantly improving our support service and meeting the needs of our customers.

Efficient and Proactive

We understand the pressures and deadlines that our customers face at critical times during the academic year, and we take a flexible and proactive approach to ensure that the impact of service issues on the customer’s business is prioritized effectively.

Single Point of contact

We provide a single point of contact for all IT-related queries, service requests, and communications. We will proactively communicate information relating to service delivery, including service availability, planned updates, and new and improved procedures. We are committed to providing information and support through various methods, including telephone, self-service, email, and in-person help at our dedicated service desks.

Respect and Integrity

We build and earn respect with each other and our customers and stakeholders, respecting each other’s way of working and individual needs and requirements.

Teamwork

We recognize the individual strengths and qualities of each person on our team, and we combine our skills and knowledge to deliver a quality service to all of our customers and stakeholders. Our people are our greatest asset and strength, and success depend on all of us having together.